Understanding Credits
Taleva uses three types of credits: Profile Credits, Contact Data Credits, and Export Credits.
All credits are shared across your organization — when any team member uses a credit, it counts against your team's total pool. Credits reset at the start of each billing cycle. On yearly plans, you receive 12× the monthly amount upfront.
Profile Credits
Profile credits represent market mappings — each time you search a specific angle of the market, Taleva's AI evaluates hundreds of candidates against your criteria. Because of the significant computing power behind each mass evaluation, profile credits are how we meter this usage.
How it works
Starting a new search costs profile credits. Each profile shown in your results costs 1 credit (up to 250 per evaluation).
Think of it as paying to explore one angle of the market: a specific role, in a specific location, with specific requirements.
Free refinements per search
We understand that getting a search right often takes a bit of tweaking. That's why every search includes free adjustments so you're not penalized for refining your results:
- 1 free filter adjustment — edit your search filters (location, industry, seniority, etc.) and re-evaluate at no extra cost.
- 3 free AI evaluation adjustments — edit your evaluation criteria (what the AI prioritizes when scoring candidates) and re-evaluate up to 3 times at no extra cost.
What happens after the free adjustments?
Once your free adjustments are used up, any further refinement is charged as an additional search (up to 250 profile credits). This also resets your AI evaluation adjustment counter back to 3, giving you room to keep iterating.
Note: A charged filter adjustment resets your AI evaluation counter back to 3. A charged AI evaluation adjustment does not restore your free filter adjustment.
Quick reference
| Action | Cost |
|---|---|
| Start a new search | 1 credit per profile shown (up to 250) |
| First filter adjustment on a search | Free |
| First 3 AI evaluation adjustments on a search | Free |
| Further adjustments after free ones are used | Charged as an additional search |
| Scrolling, viewing details, notes, tags | Always free |
| "See More" to reveal additional results | Always free |
Contact Data Credits
Contact data credits are consumed when you reveal a candidate's contact information (email or phone number). Each new reveal costs 1 credit.
What does NOT cost contact credits
- Re-viewing a contact you already revealed — once revealed, it's free forever.
- Viewing a contact a teammate already revealed — reveals are shared across your organization. If anyone on your team has already revealed a candidate's contact info, it's free for everyone else.
- Reveals that return no data — you are only charged when contact information is successfully found.
Export Credits
Export credits are consumed when you export candidate profiles (CSV, PDF, Word, or to an ATS). Each new profile exported costs 1 credit.
What does NOT cost export credits
- Re-exporting a profile you or a teammate already exported — once a profile has been exported by anyone in your organization, exporting it again is free.
Credit Limits by Plan
| Credit Type | Solo | Team T1 | Team T2 | Team T3 |
|---|---|---|---|---|
| Profile Credits | 3,500/mo | 12,000/mo | 20,500/mo | 31,500/mo |
| Contact Data | 150/mo | 525/mo | 925/mo | 1,375/mo |
| Export | 350/mo | 1,750/mo | 3,000/mo | 4,750/mo |
On yearly plans, you receive 12× the monthly amount upfront (e.g., Solo gets 42,000 profile credits for the year).
Business plans have custom credit amounts configured by the Taleva team.
Common Questions
When do my credits reset?
Credits reset on your billing cycle date each month. Yearly plans receive all credits upfront at the start of the year — they don't reset monthly but are consumed over the year until annual renewal.
What happens when I run out of credits?
You'll see a message explaining which credit type is exhausted. You won't be able to perform that action until your credits reset or you upgrade to a higher plan.
Can I share credits with my team?
Yes. Credits are pooled at the organization level on all plans. All team members draw from the same pool.
Can I upgrade mid-cycle?
Yes. Upgrades take effect immediately. You'll only be charged the prorated difference for the remainder of your current billing period.
Need Help?
If you have questions about your credits or need a custom arrangement, reach out:
- Email: support@taleva.io